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Annual Meetings

April 20, 2018

Program at Washtenaw Community College, Morris Lawrence Building

Program Agenda

Best Transcript Award -- Elizabeth Walker

Winner 2018 -- Mindy Babarskis, Lansing Community College 

Runner Up -- Jim Ratliff, Kalamazoon Valley Community College

Honorable Mentions:

  • Mary Beeker, Northwestern Michigan College
  • Lisa Klopfer, Eastern Michigan University¬†
  • Elizabeth Pepper, Eastern Michigan University¬†

Best Transcript Award Power Point

Best Transcript Award Compiled Report

April 14, 2016

Program at Washtenaw Community College, Morris Lawrence Building

Program Agenda

Best Transcript Award - Cynthia Simpson

Best Transcript Winner 2016 Joelle Hannert

Runner Up 2 Kelly Frost

Runner Up 2 Kelly Frost

Runner Up 3 Christine Tobias

Runner Up 4 Jennifer Fiero

Panel Discussion VR Software Comparison Documents

Spreadsheet

Documentation

April 17, 2015

Program at Washtenaw Community College, Morris Lawrence Building

Program Agenda

Best Transcript Award - Cynthia Simpson

Best Transcript Winner 2015

Runner Up 1

Runner Up 2

Runner Up 3

April 25, 2014

Program was held Eastern Michigan University Hale Library

Program Agenda with links to presenter presentations

Business Meeting Agenda

April 26, 2013

Agenda

Best Transcript Award - Mary Beeker

QuestionPoint Wren Spangler

Instruction In Chat - Sara Memmott and Lisa Klopfer

Institutional Tips

Feedback Form

April 13, 2012

Agenda

Best Transcript Awards - Heidi Schroeder

Research Help Now Website Redesign - Sandy McCarthy

Collaborative Strategic Planning - Sandy McCarthy

Summary Three Follow Up Questions QP Quality Assurance

24/7 Cooperative -- Wren Sprangler Best Practices/Quality Assurance

Michigan Review - Christine Tobias

Collaborative Marketing Discussion - Sandy McCarthy

Summary Three Follow Up Questions

Feedback Form

April 8, 2011

Agenda

Best Transcript Awards

Cooperative Virtual Reference Assessment Project - Quality of Service Doc

What Makes for Great Virtual Reference? A Madlibs Method of Discovery

How to Use Jing - Transcript 1 & Transcript 2

Handling Multiple Simultaneous Users

Feedback Form

December 3, 2010

Agenda

Welcome and Introduction

Increasing your Use Statistics with Best Practices for Link Placement

Summary of SurveyMonkey

Adding Qwidget in Library Resources Handout

Branding - What Do We Call Ourselves?

Texting at SC4

24/7 Qwidget Roll Out - Answer Percentage Rate and Staffing

When to Label a Call Follow Up by Patron Librarian - Transcript 1, Transcript 2, Transcript 3, Transcript 4

Virtual Monthly VR Discussions

Information Literacy Standards with Virtual Reference: Do we Teach Online? - Transcript 1, Transcript 2, Transcript 3

Feedback Form Summary

November 13, 2009

Agenda

Michigan Virtual Reference

November 13, 2008

Balance of Power and Negotiation of Meaning in Virtual Reference Learning Environments presented by Mary Kickham-Samy at the November 13, 2008 Annual Meeting

September 19, 2007

Agenda

Minutes

September 29, 2006

Agenda

Summary

September 23, 2005

Agenda

Minutes

Feedback Summary